Home Care Surrey Heath

Absolutely amazing. We were in urgent need for care for a family member and Higher Healthcare could not have been more amazing. From how kind and understanding they have been to how quickly they helped us. I couldn’t recommend them enough, they have been so good. Thank you!

On behalf of myself and my sister, I would like to express my gratitude to Jay and his team for their efforts in organising care for our mother. Jay has been a godsend and has reassured us every step of the way with no question we may of had unanswered usually within minutes. Our carer (Ann) has been fantastic and her calm and caring nature has been incredible for mum totally putting our minds at ease.

Excellent communication from the team. My queries were answered really quickly and dealt with professionally and efficiently. The care staff sent are incredibly knowledgeable, punctual and caring. If you’re looking for care needs then I would definitely recommend Higher Healthcare as I have to others.

Higher Healthcare has proven very diligent and helpful in providing daily in-house care for my elderly mother. They have taken great pains to try and match the carers with my mum, taking into account her various needs and requirements. Also, they are readily contactable at any time of the day or night for any queries or additional assistance the family may require. The company fully engages with the family from the outset to provide a very professional level of care. I would highly recommend Higher Healthcare to anyone seeking to provide care for a member of their family.

I would highly recommend using Higher Healthcare for live in care. After using another provider, who were not very good at all!! It was such a relief finding a care provider that really go above and beyond. Mum is the happiest she has been in months and both Sarah and Jay have been there every step of the way, do they ever sleep! Thank you!

Jay and Sarah are very professional and have supplied the perfect afternoon carer for our 96yr old dad.

Following my centenarian mother’s fall and surgery for a broken hip it became sine qua non that further round-the-clock care had become an imperative. My mother’s needs had altered irrevocably as it was now clear she would not be able to walk again and although she already has daytime carers I needed to hurriedly find a carer agency to provide overnight cover at short notice. Fortunately Higher Healthcare was able to fill the breach and everything was arranged post haste. As it has turned out the carer has shown herself to be highly competent and invested in my mother’s wellbeing. My brother and I are grateful to Higher Healthcare for their exemplary service and to the carer for her dedication to looking after elderly mother.

I’ve had live-in care provided by Higher Healthcare for a few months now. Having recently had bad experiences with other companies I was apprehensive at first, however, Higher Healthcare were very reassuring and stressed to me that they would find the right carer and provide me with the appropriate support. The managers visited me at home, really listened and understood what I needed. Nothing has been too much bother and they are always readily contactable with any queries or concerns. I get on so well with my two carers and both are very competent, providing safe and effective care. I’m happier and less stressed than I’ve felt in quite some time.